Jaguar takes craftsmanship and quality to extraordinary heights. Our 5-year* 150,000 kilometre warranty is our pledge, that your Jaguar continues to go above and beyond no matter where your adventures take you. We will repair and replace any unforeseen manufacturing issues for the life of the warranty, at no cost. What’s more, our 5-year warranty comes with 5 years roadside assistance across all new vehicles.
*The coverage of Year 4 & 5 defers from manufacturer warranty in the first 3 years. Please refer to extended warranty terms & conditions for Year 4 & 5.
EXTENDED WARRANTY
PARTS AND ACCESSORIES WARRANTY
ROADSIDE ASSISTANCE
Hotline 1800-327-2201
If you are calling from Malaysia, please call +65-6327-2201
PAINTS & CORROSION WARRANTY
Paintwork and Bodywork Protection
Two separate Jaguar warranties cover you against damage or defects on the exterior of your car: the Paint Surface Warranty and the Corrosion Protection Warranty.
Paint Surface Warranty
If your Jaguar’s paint surface needs attention due to a defect in materials or application, the necessary repairs will be undertaken by a Jaguar Approved Repairer, completely free of charge. You’re covered for 5 years regardless of distance travelled, if you purchased your Jaguar from 1 April 2021.
Corrosion Protection Warranty
If any part of your Jaguar’s bodywork is perforated by rust or corrosion, the panel(s) affected will be repaired or replaced by a Jaguar Authorised Repairer, completely free of charge and regardless of any change in vehicle ownership. Cover applies for a period of six years, regardless of distance.
For the purpose of this Warranty, “bodywork” is defined as metal panels, including doors, bonnet, boot lid, engine and boot compartments, wings, sills, scuttles, roof, floor panel, frames and chassis members, but excluding attachments such as bright trim, bumpers, mouldings, hinges and road wheels.
The term “Perforated” means a hole that penetrates through the bodywork caused by corrosion from the inside or underside as a result of faulty manufacture or materials.
Corrosion Protection Warranty And Accident Repairs
If your car needs body repairs due to accident damage, they will be carried out using only approved parts, materials and repair techniques. This will ensure your cover continues on the repaired sections for the remaining period of the Corrosion Protection Warranty.
BATTERY WARRANTY
12 volt batteries will be limited to 3 years/unlimited kilometres against manufacturing defects.
Battery Electric Vehicle (BEV) Traction Battery will be covered by a 8years/160,000 kilometres whichever occurs first with a minimum of 70% state of health.
HOW TO MAKE A CLAIM WARRANTY
If you want to claim on your warranty, just visit your Approved Service Centre with your service history on hand. Usually, they’ll carry out the repair straight away. But please be aware some repairs might need the go ahead from Jaguar first.
TERMS AND CONDITIONS
*WARRANTY EXCLUSIONS
While your warranty is as robust as your Jaguar, it doesn’t cover all items, such as those subject to adjustment or replacement during normal service or maintenance operations. Likewise, it won’t cover repair or replacement required as a direct result of:
- Normal wear and tear
- Failure to properly maintain the vehicle in accordance with Jaguar's maintenance schedules and service instructions
- Refilling or topping-up with incorrect fuel, e.g. petrol used instead of diesel
- Failure to use Jaguar specified parts or fluids (or parts of equivalent quality)
- Damage resulting from neglect, accident, or improper use
- Unauthorised modifications of the vehicle or parts (modifications outside of LJaguar specifications)
OTHER EXCLUSIONS
Your Jaguar warranty isn’t liable for inconvenience, loss of transport, lost time or any other incidental or consequential damage that you, or anyone else, might incur as a result of a defect that is covered.