JAGUAR EXTENDED WARRANTY

Mechanical or electrical failure is the sudden and unexpected failure of a component which is covered by the warranty and which requires immediate repair or replacement. Wear and tear or normal deterioration is not covered under the definition of mechanical or electrical failure.

Should a mechanical or electrical component (covered under the terms of this warranty) fail and as a consequence cause failure to a factory-fitted mechanical or electrical component on the vehicle which is not normally covered under the terms of this warranty, we will pay the costs of repair or replacement of such components at manufacturers rates for labour and parts. Under the terms of this clause, we will not pay for consequential failure or damage to glass, paintwork, bodywork, trim, upholstery, cosmetic finishes, wheels, tyres, accessories and strikers and hinges. Under the terms of this clause we will not pay for consequential failure as a result of fire or flood.

We have added this section to cover the parts that are unique to plug-in hybrids, self-charging hybrids and full electric vehicles. As well as the high level of cover listed throughout this warranty document, there are a number of unique parts in your vehicle that relate to the electric power, and some of the extra items covered under this warranty are listed below.

These items may or may not be fitted to your vehicle, depending on the type of electric drive you have chosen (for example, full electric, hybrid or self-charging hybrid). Provided that you adhere to the terms and conditions of your Extended/Renewal Warranty, the following are covered against Mechanical or Electrical Failure defects (depending on the definitions, exclusions and conditions contained in this handbook and the maximum claim limit.

This device converts higher-voltage DC power from the traction battery pack to the lower-voltage DC power needed to run your vehicle’s accessories and recharge the auxiliary battery.

Using power from the traction battery pack, this motor drives the vehicle’s wheels. Some vehicles use motor generators that both drive the wheels and charge the battery.

This device takes the incoming AC electricity supplied from the charge port and converts it to DC power for charging the traction battery. It also communicates with the charging equipment and monitors battery characteristics such as voltage, current, temperature and the level of charge while charging the pack.

This unit manages the flow of electrical energy provided by the traction battery, controlling the speed of the electric traction motor and the torque that it produces.

This system maintains the proper operating temperature range of the engine, electric motor, power electronics, and other parts.

The transmission transfers mechanical power from the electric traction motor to drive the wheels.

This generates electricity from the wheels while braking, transferring that energy back to the traction battery pack. Some vehicles use motor generators that both drive the wheels and charge the battery.

The charge port allows the vehicle to connect to an external power supply in order to charge the traction battery pack. All other components not listed above that are unique to plug-in hybrids, self-charging hybrids and full electric vehicles including, but not limited to the Traction Battery Pack and the Battery (all-electric auxiliary) are excluded from cover.

– Bodywork, body seals, cosmetic finishes, glass, paintwork, trim, upholstery or weather strips.

– Batteries, bulbs and fuses.

– Deterioration such as discolouration, alteration or deforming of parts due to normal ageing.

– Electrical software updates or reprogramming, unless required due to the failure of a covered part.

– Exhaust systems including Diesel Particulate Filters (DPF), (catalytic converters are covered for internal failure only and not accidental damage, corrosion or damage resulting from the use of incorrect fuel).

– Faults resulting from the use of contaminated fuel or inappropriate fuel for the vehicle.

– Gradual reduction in operating performance (wear and tear) consistent with the age and mileage of the Vehicle. Components that may be subject to wear include, but are not limited to, brake discs, drums and frictional materials, suspension and steering components, clutch pressure plates, bearings and frictional material.

– Hinges and strikers.

– Loss, damage or failure, which is said by a qualified engineer appointed by the Administrator to have existed before the start of this Warranty. Pre-existing faults must be rectified before this Warranty starts.

– Parts which have not suffered a Mechanical or Electrical Failure but which are replaced or reported during routine servicing, or repair of other non-covered parts that have failed.

– Recharging of air conditioning unit, unless required as part of a component failure covered by the warranty.

– Repairs, replacement or alterations not authorised by the Administrator.

– Routine component adjustment and alignment. Service/maintenance operations and adjustments, and the replacement of such items as, but not limited to, spark plugs, plug leads, oils, filters, lubricants, factory-fitted accessories and non-factory-fitted components.

– Wheels, tyres and valves.

– Wheel balancing/alignment and adjustment, unless required as part of a component failure covered by the warranty.

– To components not directly covered under the terms and conditions of this Warranty.

– Which occur while the Vehicle is outside Asia Pacific.

– Caused by frost, including damage where a lack or failure of anti-freeze/coolant has been a contributory factor.

– Resulting from any act or omission that is negligent or against the law, accidental damage, misuse, neglect, overloading or abnormal use.

– Which occurred as a result of any accessory being fitted which is not on the vehicle manufacturer’s approved list or not fitted according to the instructions provided by the manufacturer of the accessory.

– As a result of water ingress including damage to covered components caused by water.

– Where the speedometer has been interfered with, altered, disconnected or does not work, except where this has been done as part of routine maintenance or a repair.

– Which have resulted from a failure to arrange for an obvious fault to be rectified.

– Liability for death, bodily injury or damage to other property or any loss caused directly or indirectly by the claim or event which gives rise to claim under this Warranty. This exclusion does not apply to exclude liability for death or bodily injury caused by our negligence. 

– Caused directly or indirectly by war, riot, revolution or any similar event or by vandalism, theft or attempted theft from the Vehicle.

– Damage by animal(s) or insect(s).